FUSE / Information

Shipping

Every Fuse order is packed and shipped straight to your door. Here is what to expect.

Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will get a confirmation email as soon as your order is placed, and a tracking email the moment it ships. If you have not received tracking within 5 business days, contact us.

Delivery

Standard shipping within the United States typically arrives 5–7 business days after your order ships, so most orders arrive about 1–2 weeks from the day you order. Delivery windows are estimates, not guarantees, and can be affected by the carrier or the weather. We currently ship within the United States only.

Free shipping

Standard shipping is free on any order of 3 or more tins (our 3-Pack Bundle, 90 strips). Orders of 1 or 2 tins, and any expedited service, are charged at the rates shown at checkout before you pay.

Your address

Please double-check your shipping address at checkout. We cannot reroute a package once it has shipped, and we are not able to replace orders sent to an incorrect address. If a package comes back to us as undeliverable, we will arrange a reshipment.

Something wrong with your delivery?

If your order arrives damaged, or the tracking says delivered and you cannot find it, contact us as soon as you can with your order number and a photo, and we will replace it or refund you in full. If we are ever unable to ship your order within 30 days, we will let you know and you can cancel it for a full refund.

Every order is also covered by our 30-day money-back guarantee. See our Refund Policy for the full details, or our Shipping Policy for the fine print on shipping. Reach us any time via the contact page and we usually reply within 1–2 business days.